My Account

Enquiries relating to creating a Kingham account, and payment options
  • How can I enhance my security when I shop online?

Kingham endeavours to ensure the safety of your personal information when visiting our online store, however, there are additional security measures we advise our customers to adopt in order to enhance online security.

These include:

    • Ensuring your internet browser is up-to-date with the latest version
    • Choosing unique passwords, keeping them private, and changing them frequently
    • Investing in an anti-virus software program and ensuring all updates are installed


If you are ever concerned that you have been the victim of fraudulent activity, contact your bank immediately to ensure your credit cards are cancelled. 

  • Do I need an account with Kingham to place an order?

You do not need to create an account to shop online; rather, you can purchase as a guest.

However, creating an account will allow you to move more swiftly through the purchasing process: you will be able to save your personal details, store multiple delivery addresses, peruse past orders, update subscription details and receive special Kingham customer event invitations and new product information.

Creating an account only takes a few minutes and you can do so by clicking here.

  • What will I receive if I subscribe to Kingham communications?

Our marketing communications include updates about our products and service offering; invitations to store and community events; and cultural recommendations to read, watch and listen to at leisure.

If you are a subscriber and wish to edit your preferences or opt out, you can do so by logging in to your account and navigating to Communications.

You will also have the option to unsubscribe in every message you receive from us.

By entering our customer database, your information will be treated in accordance with our privacy policy.

You can sign up to receive marketing communications at the bottom of each page of our website.

  • How do I reset my password?

You can reset your password by selecting  'Forgotten Password' in the log in section.

  • How do I unsubscribe from your email communications?

If you would no longer like to receive emails from us, then scroll down to the bottom of an email you have received from us to find the Unsubscribe link:

  • Click 'Unsubscribe'
  • How can I delete my Kingham account?

If you would like to request that your online Kingham account is deleted, please contact us so that we may assist you.